Help & Support
We're Here to Help!
At Volts&Threads, we want to make sure you have the best shopping experience possible. If you need assistance, we're here to support you.
How to Contact Us
For any questions, concerns, or support requests, please reach out to us:
- Email: support@voltsthreads.shop
- Response Time: We typically respond within 24-48 hours
Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of delivery to discuss return options.
How long does shipping take?
We primarily serve customers in the United States with domestic shipping. Most orders are processed within 1-3 business days, and delivery typically takes 5-10 business days depending on your location.
What payment methods do you accept?
We accept all major credit cards and other secure payment methods through our checkout process.
Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes.
Product Questions
Have questions about sizing, materials, or product details? Check the product description on each item's page, or contact us directly for more information.
Thank you for choosing Volts&Threads. We're committed to providing you with excellent service!
